Back in April 2012, Royal Mail applied VAT to certain services. Businesses were advised to use or switch to a SMART franking machine to claim their VAT back. VAT services are only available on franking machines installed with SMART technology.
There had been an announcement made by the Royal Mail about certain alterations regarding the VAT on several services which had been liable for VAT starting the second of April, 2012. If you use a franking machine and your business